Privacy Policy
This Privacy Policy explains how Apparent Group Limited (“we”, “us”) collects, uses, and protects information when you use the StarBrain mobile app. By using StarBrain, you agree to the practices described here.
1. Information we collect
When you create an account, StarBrain collects the email address, display name, and (where you choose to provide them) profile photo you submit. When you use the camera or photo-picker features to identify a card, StarBrain processes the photo you capture or select. We also collect basic device and usage information — operating system, app version, crash diagnostics, and screen-level analytics — to keep the app reliable.
2. How we use your information
We use your information to: (a) provide and improve the core card-identification, valuation, and collection-tracking features; (b) authenticate your account and prevent abuse; (c) deliver subscription benefits you have purchased; (d) communicate operational notices such as security alerts, billing receipts, and material changes to this policy; and (e) measure aggregate product performance so we can fix bugs and improve accuracy.
3. Photos and camera
StarBrain requests access to your camera and photo library only after you tap a scan or import control. Photos you submit for identification may be uploaded to our identification service so the model can analyse them; identification results and any photos you choose to save are stored against your account and may be retained as long as your account remains active. You can delete saved scans at any time from the in-app history.
4. How we share information
We do not sell your personal information. We share limited information with: (i) authentication and storage providers (Google Firebase) that host your account record and uploaded photos; (ii) payment processors (Apple, Google) that run subscription billing on the platform you installed the app from; and (iii) analytics and crash-reporting providers solely to keep the app reliable. Each processor is bound by its own contract and is not permitted to use your data for unrelated purposes.
5. Data retention
We retain account data for as long as your account is active. If you delete your account from Settings, we delete or anonymise your profile, saved scans, and collection records within 30 days, except where we are required by law (for example, tax records tied to subscription receipts) to retain certain records for longer.
6. Your choices and rights
You can access, correct, export, or delete your account data from the in-app Settings screen, or by emailing us at hello@apparentgroup.co. Depending on where you live (for example, in the EU, UK, California, or Brazil), you may have additional rights under local law — such as the right to object to processing, withdraw consent, or lodge a complaint with your data-protection authority. We will respond to verified requests within the period required by applicable law.
7. Children's privacy
StarBrain is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, please email hello@apparentgroup.co and we will delete it.
8. Security
We use industry-standard safeguards (transport encryption, access controls, hardened cloud infrastructure) to protect your information. No system is perfectly secure, however, and we cannot guarantee absolute security; please use a strong, unique password and notify us immediately if you suspect your account has been compromised.
9. International transfers
StarBrain is operated from Hong Kong by Apparent Group Limited, and our processors operate globally. If you access the app from outside the country where our servers are located, your information may be transferred across borders and stored where data-protection laws differ from those of your home country. Where required, we rely on standard contractual clauses or equivalent safeguards.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be flagged in the app and the effective date above will be bumped. Continued use of StarBrain after a change becomes effective means you accept the updated policy.
11. Contact
Questions or requests about this Privacy Policy can be sent to hello@apparentgroup.co. We respond within a reasonable timeframe (typically within 7 business days) and within any shorter timeframe required by applicable law.